Wednesday, April 14, 2010
Why Sonic Sucks as a Food Choice...
I rarely come out and say a restaurant sucks but I think I have to make an exception for Sonic. I keep giving them new chances but I think I'm done trying to 'make it work'.
If you've never been to a Sonic, it's a great idea that doesn't quite work in reality. You can pull up to one of the outdoor spots with a electronic menu and order from the window of your car. A person in roller blades brings your food out to your car.
If you want to be fancy, you can go through the drive-thru or sit on one of the patio tables.
Why does it suck?
First, the service is always terrible. The wait to get your food is always horrendously long. It's not usually the waiter/waitresses fault. They are almost notoriously understaffed at the one by where I work. I had a 30 minute lunch break and Sonic is less than two minutes away. It took 35 minutes to just get my food today (without eating).
Second, the credit card machine NEVER works. You are supposed to be able to pay with your card (debit or credit) but it's never possible. You usually have to send your card with the waiter/waitress into to the building, they'll bring it back in 10 to 15 minutes if they have time. And they NEVER offer to let you put the tip on your debit card so if you have no cash, expect to be digging under your seat for change. I hate that.
Third, the food isn't that good. Every time I get the popcorn chicken something new has been wrong with it. It has been extremely salty (and I like salt), stale, or hot and mushy when I've ordered it. I've heard the milkshakes are good but I'm lactose intolerant. You think if it took 20 minutes to make, it'd be decent. It isn't.
Fourth, it's expensive. For a small popcorn chicken and a regular milkshake, it's $5.19 without tip. I have no idea what that is in pounds, sorry.
Five, you never get condiments on the first try. You can ask for ketchup but expect to ask for it again and again and to WAIT for it.
Six, the waiter will never know what your order is. You'll usually see some confused waiter with a tray of food standing in roller skates, yelling out is, 'Is the Diet Cherry Coke and the Tots yours? Is it Yours?'
So if you get a chance, just say no to Sonic. I suppose if you just wanted a milkshake and you had all the time in the world, it might be okay. I hope the waiter finds you, listen for her to yell...'IS THIS YOURS?' and take CASH.